Appointments:

Heathmont Healthcare Centre bulk bill all weekday consultations.

We will incur a gap fee for weekend and public holiday consultations, except for Health Care Card Holders and Children Under 16.

Click here to learn more.

We accept walk-ins, we will give preference to bookings if you prefer to make an appointment.

Forms

Click on the form to download-

Fees

Click here to view our fees

Pathology Services

Heathmont Healthcare Centre partners with Melbourne Pathology for onsite Pathology Services.

After Hours And Emergency Care

If you or a family member has any medical needs outside of practice hours, please contact 134 100 (Hello Home Doctor Service) for an appointment.

For all emergencies phone ‘000’ (Triple Zero)

Language Support

For patients that require Language Support, patients can arrange interpreters on their phones or let our reception know prior to the appointment, so we can make arrangements or advise what options we can provide you.

Our Clinic currently supports the following languages- English, Cantonese, Mandarin, Shanghainese, Teochew

Cancellations

Please note that 2 hours’ notice is required to cancel appointments to allow us to offer the appointment to someone else. Otherwise, a cancellation fee may apply.

Confidentiality, Health Information and Privacy

Heathmont Healthcare Centre is committed to maintaining strict confidentiality and security of patients personal health information at all times, and to ensure that this information is only available to authorised members of staff.

Medical records are the property of the practice. Patients have the right to access their medical records. Only written requests on the appropriate practice form for access to medical records will be accepted. Please contact our reception for more details

Policies

Feedback

Your comments and suggestions on our service at Heathmont Healthcare Centre is always welcome. If you wish to leave us feedback, ideas or changes that you feel could improve the services that we provided you please email pm@heathmonthealcare.com.au

Patient Information